At Cityneed Service, we strive to provide exceptional service and ensure customer satisfaction. Please review our refund policy for any payments made on our platform:
- Listing Fees
- All fees paid for property listings on our website are non-refundable once the listing is live.
- Subscription Services
- If you have subscribed to a paid service or premium plan, you may request a refund within 7 days of the initial payment, provided no services have been used or listings published. After this period, no refunds will be issued.
- Ad Services
- Payments made for advertising and promotional services are non-refundable once the ad campaign is approved and live on our site.
- Duplicate Charges
- In the event of a duplicate charge, please contact us immediately. Refunds for duplicate charges will be processed within 7 business days after verification.
- Payment Disputes
- If you experience any issues with a payment or service, please reach out to our support team within 30 days of the transaction date. We will review your case and work toward a resolution, including a refund if applicable.
- Cancellation of Services
- You can cancel any subscription service at any time. However, cancellation does not entitle you to a refund for the remaining period of your subscription.
For further questions or refund requests, please contact our customer support team at inquiry@cityneedservice.com or 08022880546. We aim to respond within 48 hours to address your concerns.
Last Updated: September 19, 2024
